FAQs
Where is AAA Discount Storage located?
We are located at 2625 Unity Street, Klamath Falls, OR 97603, conveniently next to Home Depot and just a short drive from Dorris, CA.
What are the office hours?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. We’re closed on Sundays.
What are the access hours?
Tenants have access to the facility daily from 7:00 AM to 9:00 PM.
What am I not allowed to store?
For safety, we do not allow hazardous materials, flammable items, explosives, perishables, or illegal substances.
What unit size do I need?
Check our online space estimator, or our friendly and knowledgeable staff can help you choose the right unit based on what you plan to store. Give us a call at (541) 631-3793 for guidance.
What storage options do you offer?
We offer secure self-storage units and outdoor parking for RVs, boats, and vehicles—perfect for residents in Klamath Falls, Tulelake, Merrill, Malin, Chiloquin, and Dorris, CA.
What security features do you offer?
AAA Discount Storage is fully fenced and gated, with individual gate codes for each customer. The facility is patrolled and security monitored for your peace of mind.
Do you offer boxes and moving supplies?
Yes, our office carries a selection of packing and moving supplies for your convenience.
How do I rent a unit?
Renting a unit is quick and simple! Rent a unit online, stop by during office hours, or give us a call to get started. We’re here to help.
How do I pay my storage bill?
You can make a payment in person, by mailing a check or money order, or pay online through our website. For added ease, enroll in automatic monthly payments from your credit card or bank account. A 24-hour payment kiosk is also available for your convenience.
What forms of payment are accepted?
We accept checks, money orders, cash, and all major credit cards, including VISA, MasterCard, American Express, and Discover.
What documentation do I need to rent a unit?
A valid government-issued ID (such as a driver’s license or passport) is required to rent a unit.
Am I required to store long-term?
No, we offer flexible month-to-month leases—no long-term commitment required!
Do I need someone in the office to access the facility?
No. You’ll receive a personal security access code upon rental, allowing you to enter the gates during regular access hours.
How much notice do I need to give before moving out?
Our rentals are month-to-month, but we ask for a 30-day notice prior to your move-out date.
Are handcarts or dollies available on-site?
Yes, complimentary carts are available to help make your move-in easier.